How to Make a Purchase

We have tried to ensure that making a purchase is simple and straight forward. The process is very similar to other online stores, but if you want to make sure, please read the steps below:

1. Once you have browsed or searched the site and found the item(s) you want to purchase, select the size, colour, quantity and click “Add to basket”

2. When you have finished selecting the items, you can start the checkout process

3. The checkout process takes you through 5 steps:
3.1 Enter details
3.2 Confirm delivery information
3.3 Delivery & billing information summary
3.4 Enter payment details
3.5 Complete the order

4. Once you have completed your order, you will receive a confirmation email.

Your card details are not stored by us so they will be requested each time you make a payment. We use a secure server and all transactions are encrypted, so you can be safe in the knowledge that your transactions are completely secure. Our website is certified by VeriSign.

Payment Methods

We accept Visa, Delta, Mastercard, Maestro and Solo.

The address given must be where the card is registered. Please provide a landline telephone number in order that we can contact you if there are any problems with the card details provided. Card payments are processed by Sage Pay.

Despatch Times

For orders received by 2pm, it is our aim to despatch them that day.

In the unlikely event that we are unable to despatch your order the following day, we will contact you with an expected delivery date.

Delivery Prices/ Services

The shipping services we use are Royal Mail and Parcel Force. Delivery for Mainland UK items will be between 1-3 days. This may be slightly longer for non-Mainland, European and Worldwide destinations.

Standard delivery to Mainland UK is FREE all the time, no matter how much or how little you buy.

A next day delivery option is available for Mainland UK. For all delivery prices, please consult the table below.

	All UK Standard Delivery	Next Day Delivery
Mainland UK England, Wales and Scotland	FREE	£8.00*	(£10.00 for Saturday delivery) * = Not Available to Scottish Highlands and Islands
Northern Ireland and Isle of Man, Isles of Scilly	£8.00
Channel Islands and Republic of Ireland	£10.00
Zones 6 and 7 includes: Belgium, Corsica, Denmark, France, Germany, Luxembourg, Monaco and Netherlands	£15.00 (Flat Rate)
Zone 9 includes: Andora, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Gibraltar, Greenland, Hungary, Iceland, Liechtenstein, Lithuania, Malta, Poland, Norway, Romania, Russia, Slovenia, Sweden, Switzerland, Turkey, Ukraine.	£25.00 (Flat Rate)
USA and Canada	£26.00 (Flat Rate)
Zone 11 includes: Australia, Hong Kong, Japan, New Zealand and South Korea	£30.00 (Flat Rate)
South Africa and India:	£45.00 (Flat Rate)
B.F.P.O.	FREE

Delivery Address

All of the delivery services that we use require a signature on delivery. Please provide an address where you will be able to sign for the item between 8.30am and 5.30pm.

See Terms and Conditions for more details.

Availability

We do our best to make sure we have everything in stock. However, occasionally we may not be able to supply a particular item. If this is the case, we will contact you to confirm how quickly we can get hold of it for you. You may then decide whether you would like to cancel your order or wait for the item.

Special Orders

If we don’t have the item that you want but we do stock the brand, please contact us by phone or email as we may be able to place a special order for that product. (06125 619 204/ info@campfour.co.uk)

Returns Policy

You may wish to return an item. Full details can be fund in our Returns Policy section of the website.